Frequently asked
Answers, before
you ask.
Booking & visits
No, booking is guest-first. Just choose a service, pick a time, and enter your name, email, and phone. You'll get an email confirmation right away.
Most weeks fill up 3–7 days ahead, especially Fridays and Saturdays. Threading appointments often have same-week openings.
Please give us at least 24 hours notice if you need to cancel or reschedule. We don't charge cancellation fees, we just want to open the time for another guest.
We do our best to accommodate walk-ins, but appointments always take priority. Give us a call at 510-529-4139 to check availability.
Eyebrows & threading
Threading is a very quick sensation. Most guests describe it as a brief pinch. If you're nervous, let us know and we'll go extra gentle and take breaks.
Typically 6–8 weeks, depending on your hair growth cycle and aftercare. We include a small conditioning kit and aftercare tips with every lamination.
Yes, many guests do. We usually thread first, then tint. Budget about 35–45 minutes for the combo.
Waxing
We use a premium hard wax formulated for sensitive skin. No strips required for most areas, and it's kinder to the skin and less painful than traditional soft wax.
About the length of a grain of rice, roughly 1/4 inch. If it's shorter, wait a few days. If it's longer, we'll trim before waxing.
Please pause topical retinoids at least 5–7 days before facial waxing to avoid skin lifting. Let us know at booking and we'll advise.
Skin care & facials
If it's your first visit, the Signature Facial is a great starting point. We'll assess your skin and personalize from there. For very dry skin, try the Hydrating Facial. For fine lines or dullness, the Anti-Aging Facial or Chemical Peel.
Every 4–6 weeks is ideal for most skin types. That's roughly the length of a full skin cell turnover cycle.
Yes, we start with the lightest formulation and build gradually across visits. We'll always patch test before a first peel.
Still have a question?
We're happy to talk it through. Reach out and we'll get back within a business day.